Tortoise Fan Medallion Collar Necklace

• Lightweight, comfortable designs perfect for everyday wear.
• Materials used across our collections include:
– Natural wood & bamboo
– Gold-plated components
– Sterling silver accents
– Acrylic / resin (plastic-style)
– Stainless steel hardware
– Brass elements
• Hypoallergenic, nickel-free hooks used on most pieces.
• Designed to be gentle on sensitive ears.
• Smooth polished finish with durable color protection.

Shipping & Processing:
• Orders are processed within 1–2 business days.
• Delivery time is typically 3–10 business days depending on location.
• Once your order ships, you will receive a tracking number by email.
• You can track your shipment at any time using our tracking page.

Returns:
• We want you to love your purchase! If there is an issue with your item,
please contact us within 7 days of delivery.
• Items must be unworn, unused, and in original packaging.
• Customers are responsible for return shipping unless the item arrived damaged.

Warranty:
• We offer a 30-day warranty on all jewelry.
• If your item arrives damaged or breaks due to a manufacturing issue,
we will replace it or issue a refund.

How to care for your gold-plated jewelry:
• Avoid exposure to moisture. Remove jewelry before bathing or swimming.
• Moisture can cause gold plating to darken over time.
• Gently wipe with a soft, lint-free cloth to maintain shine.

Sterling silver & gold pieces:
• Use a gentle jewelry cleaner or polishing cloth if tarnishing occurs.
• Store in an anti-tarnish bag or jewelry box when not in use.
• Clean with a damp cloth only—avoid solvents and alcohol-based cleaners.